Microsoft Store

FAQ - Technical

• How do I install the game?
• Cannot Start Game or Matching
• Eternal Return is not updating? What should I do?
• Unity Crash Error
• Issues with minimized game window
• Minimum and recommended requirements to play Eternal Return

FAQ - Account

• How do I register?
• Change Password
• How do I change my nickname?
• My account has been suspended. How can I appeal?
• Report a Bug & Feedbacks
• How do I check my UID?

FAQ - Purchase

• Purchasing In-Game Items
• How can I retrieve the purchased DLC?
• Character/Skin Refund
• I haven't received my purchased NP, what should I do?

FAQ - Game Play

• About Eternal Return
• Key Settings
• Game Modes
• Free Rotation
• Saved Plans
• Mastery System

See all 18 articles

FAQ - Events

• How do you participate in Twitch Drops?
• How can I receive Twitch Drops?
• I have reached the Twitch Drops goal but did not receive my Twitch Drops
• How do I disconnect my Twitch account?

FAQ - Etc

• How do I change In-game language?
• I got banned. Can I still receive my ranked rewards?
• How can I report a player?

Policy

• NIMBLE NEURON TERMS OF SERVICE (Microsoft Platform Service Only)
• NIMBLE NEURON PRIVACY POLICY (Microsoft Platform Service Only)
• NIMBLE NEURON RULES OF CONDUCT (Current)