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FAQ - Technical

• How can I find game log files?
• How do I install the game?
• Cannot Start Game or Matching
• Eternal Return is not updating? What should I do?
• Unity Crash Error
• Issues with minimized game window

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FAQ - Purchase

• Purchasing In-Game Items
• I haven't received my purchased NP, what should I do?
• NP Refund
• Steam Overlay
• Character/Skin Refund
• How can I retrieve the purchased DLC?

FAQ - Account

• Report a Bug & Feedbacks
• How do I register?
• Change Password
• How do I change my nickname?
• My account has been suspended. How can I appeal?
• How do I check my UID?

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FAQ - Game Play

• About Eternal Return
• Key Settings
• Game Modes
• Saved Plans
• Mastery System (2)
• Mastery System

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FAQ - Events

• How do you participate in Twitch Drops?
• How can I receive Twitch Drops?
• I have reached the Twitch Drops goal but did not receive my Twitch Drops
• How do I disconnect my Twitch account?

FAQ - Etc

• Where can I check my account information?
• How do I change In-game language?
• How can I report a player?
• How can I check the current Account Suspensions?
• I got banned. Can I still receive my ranked rewards?

Policy

• Refund Policy (2022.08.18)
• NIMBLE NEURON RULES OF CONDUCT (Current)
• Eternal Return Event Policy (2022.04.19)
• NIMBLE NEURON TERMS OF SERVICE
• Refund Policy of in-game purchase
• NIMBLE NEURON RULES OF CONDUCT (Current)

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