Did you purchase an ER Pass before the Season Pack?
Well, once you purchase the Season Pack we refund the amount of Paid NP you used to purchase the ER Pass.
Purchases made with Event NP and/or Free NP are non-refundable, and thus you will not get a refund for the ER Pass even if you purchase the Season Pack.
If you use all three currency types to purchase the ER Pass, only Paid NP will be refundable.
For example:
If you used 200 Event NP + 490 Paid NP + 200 Free NP, only the 490 Paid NP will be refunded to your account.
*Paid NP is a good that has been purchased. Paid NP is refundable.
*Event NP and Free NP are goods that have not been purchased. They are commonly obtained through in-game events and coupons. Event NP and Free NP are non-refundable.
*Older Event NP will be used first. If you purchase items that exceed your current Event NP, the exceeding cost will be deducted from your Paid NP and then your Free NP. (Event NP → Paid NP → Free NP)
You can check the amount of Free and Paid NP in-game on the top of your screen.