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  1. Eternal Return Help Center
  2. FAQ

FAQ

Technical

  • Unity Crash Error
  • How can I find game log files?
  • Issues with minimized game window
  • How to Reduce Frame Drops and Stuttering
  • How do I install the game?
  • Cannot Start Game or Matching
See all 8 articles

Purchase

  • ER Pass Duplicate Refunds
  • NP Refund
  • Steam Overlay (NP Store not showing)
  • I haven't received my purchased NP, what should I do?
  • Character/Skin Refund
  • How do I make in-game purchases?
See all 7 articles

Account

  • Cell Phone Verification
  • How do I check my UID?
  • How can I change my password?
  • How do I check my Steam ID?
  • I want to change my nickname
  • Report a Bug & Feedbacks
See all 7 articles

Game Play

  • Rank System & Tiers
  • Dodging Penalties
  • Conditions for Participation in Premade Teams (Ranked Matches)
  • Rank Demotion
  • Range by Weapon Type
  • What is Forging & Exchange?
See all 17 articles

Events

  • How do I disconnect my account from my Twitch account?
  • How do I get Twitch Drops?
  • How can I activate Twitch Drops on my Twitch Channel?

Etc

  • Ranked Rewards (Feb 5th, 2025)
  • What are Drops Tokens?
  • ER PASS Contents
  • ER PASS Contents (EA)
  • Where do I change my language settings?
  • How can I report a player?
See all 7 articles

ⓒ2021 Nimble Neuron Corp. ALL RIGHTS RESERVED.
Eternal Return is a registered trademark or service mark of Nimble Neuron Corp.

This software is licensed under the MIT open source license. Copyright 2021 Nimble Neuron Corp.
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:
The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

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